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A new, single Support at Home Program

Updated: Mar 15, 2022

Right now, the Department of Health is in the process of creating a new, single Support at Home Program. This will soon replace the Commonwealth Home Support Programme (CHSP), the Home Care Packages (HCP) Program, Short-Term Restorative Care Programme (STRC), and residential respite programs.

***How can you get involved?***

To receive the latest information and learn about engagement opportunities: - subscribe to the Department's newsletter at

- sign up to engage with the Department through the Ageing and Aged Care Engagement Hub:

Current consultation and research activities:

- Research and consultation with senior Australians and their carers, assessors, home care providers and peak body organisations. This will inform the Support at Home Program, including how to evaluate it. - Research to ensure current home care program benefits are maintained while issues are addressed. It will also determine

how best to support and inform consumers about the new program changes and design. - Consultation with stakeholders regarding business and service delivery model design. - A study with up to 4,000 senior Australians about the needs and associated costs of delivering home care. It aims to better match these needs with appropriate supports. The study builds on earlier work to identify and evaluate options for assessing consumers in a new home care model. - Research comparing needs of senior Australians in residential aged care with those receiving support through a home care package. The research identifies where senior Australians with higher level

s of need could be safely and cost‑effectively supported at home instead of in residential aged care. This includes consideration of senior Australians with disabilities who may not be eligible for the National Disability Insurance Scheme (NDIS).

The Department will soon be consulting on critical design elements for the new program including:

- more consistent and accurate assessment arrangements that recognise not all people need intensive assessments - a modern classification and funding system ensuring the support senior Australians receive aligns with their assessed care needs - an increased choice of providers across all types and levels of home care - a focus on care management in assessment and funding arrangements better support for informal carers - more support for early interventions to help people remain independent at home for longer.


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