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Navigating Aged Care

Care Forward is here to help.

Our Liaison Officers are there to support you!

We know that the aged care system can be daunting, and often people need to access it when they are at their most vulnerable.

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Care Forward can help! Call us on 1300 364 876 and ask to speak with a liaison officer in your region.

There is no obligation to receive care from us.

 

We're proud of our approach, which is to meet with you, face-to-face, for a conversation.

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Our liaison staff want to understand your unique circumstances, your community of care (family and friends and other social connections), and how to get you the support you need to be happy and healthy in your own home.

 

We'll involve your family and friends as much or as little as you like. We generally encourage you to have them with you when we talk with you.​​​

How to Access Aged Care

MyAgedCare.com.au is the Government’s aged care website and also operates a phone service on 1800 200 422.

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Finding it hard or confusing?

 

Understanding everything you may need to know about your health and care at home can be very difficult. That’s why Care Forward has available a range of printed and online information that is easy to understand and can be translated into any language.  We can help you find answers to all of your questions and be fully informed about your options. For example:

 

Download our Clients Booklet.

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This booklet includes information on:

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  • Advocacy

  • Carers Support

  • Complaints & Feedback

  • Fees & Client Contributions

  • Inclusion & Special Needs

  • Privacy & Confidentiality

Finding it hard or confusing?

Understanding everything you may need to know about your health and care at home can be very difficult. That’s why Care Forward has available a range of information that is easy to understand and can be translated into any language.  We can help you find answers to all of your questions and be fully informed about your options. For example:

Advocacy

Carers Support

Complaints & Feedback

Eligibility & Service Suitability

Fees & Client Contributions

Inclusion & Special Needs

Privacy & Confidentiality

After-Hours Support
Aged Care Services
Disability Services
Medicare Services 
Private Services
Veterans’ Services
Younger People Services

Speak for free to one of our health professionals today

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