Support at Home
A new way of supporting older Tasmanians
Support at Home is the Australian Government service that helps older people to live independently and enjoy quality of life in their own home for as long as possible.
Individuals currently accessing a Home Care Package or Short Term Restorative Care Package will transfer to the Support at Home system from 1 July 2025.
Care Forward is excited to be a part of this big change in aged care in the home provision - and we're ready to provide you with your Support at Home Services!
How to access Support at Home with Care Forward
When you’ve been approved or assigned Support at Home care, one of our Liaison Officers will help you to start the process. You’ll be appointed a Clinical Care Partner who will visit you at home to conduct a comprehensive assessment of your needs based on your Single Assessment Service outcome. It may take more than one visit to complete this clinical assessment. We encourage your carer or a friend or family member to be present at these visits.
Support at Home
Levels of Care
There are eight (8) levels of on-going support available through Support at Home, with Level 1 being the entry level and Level 8 being the highest level of on-going support.
The government, via the Single
Assessment Service process defines your starting level. As your care needs change, your Care Partner can arrange for you to be re-assessed for more support at a higher level.
Support at Home
Types of care
Support at Home has three categories of service: Clinical, Independence and Everyday Living.
Clinical includes nursing, most allied
health, and care management.
Independence includes personal
care, social support, respite, transport, and assistive technology and home modification.
Everyday Living includes domestic
assistance, home maintenance and
repairs, and meals.
Support at Home
Supplements
You may be assessed via the Single Assessment Service to receive additional financial supplements for complex care needs, such as enteral
feeding and oxygen supply.
There is a diverse needs care
management supplement, which
includes supplements for:
• veterans,
• older Aboriginal and Torres Strait
Islander people,
• people who are homeless or at risk
of homelessness,
• people referred by the Care Finder
program,
• and people who were separated
from parents or children by forced
adoption or removal.
Short Term Care Pathways
The Restorative Care Pathway
focuses on clinical and allied health support to keep you independent by building your strengths and capabilities. You can access this pathway while still receiving your ongoing care package.
It offers an intensive 12 weeks of
restorative support through allied
health services. It may be extended to 16 weeks if assessed as beneficial.
The End-of-Life Pathway supports
individuals to remain at home in their last three (3) months of life, providing urgent access to higher levels of in-home aged care services and funding of up to $25,000.
Assistive Technology and Home Modifications Scheme (AT+HM)
This scheme can be accessed along with your on-going care and requires a re-assessment of your needs before you can access it. You need to speak with your Care Partner to discuss if an AT&HM scheme assessment is appropriate for your needs.
The scheme covers:
• assessments by Occupational
Therapists, Physiotherapists, and
the set-up of new equipment
• products, equipment and home
modifications
• ensuring products and equipment are properly installed and any training required so you can safely use them.
Once assessed, you can access this funding scheme in addition to your quarterly budget. Also, a new Assistive Technology Loans Scheme will enable some items to be loaned rather than purchased outright.
If you have unspent funds from a
previous home care package you must use them before you can apply for the AT-HM funding pool or loans scheme.
Ask us for a full list of AT&HM
products, equipment or modifications.
We can email it to you or send it in the mail.
For more information on our programs and services, call 1300 364 876.
Celebrating the diversity of all Tasmanians